Sales Strategy

Sales Strategy

The Ultimate Guide to Crafting a Winning B2B Sales Strategy

Dmytro Chervonyi

Dmytro Chervonyi

CMO at Forecastio

Apr 26, 2024

Apr 26, 2024

Apr 26, 2024

Apr 26, 2024

13 Min

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The Ultimate Guide to Crafting a Winning B2B Sales Strategy
The Ultimate Guide to Crafting a Winning B2B Sales Strategy
The Ultimate Guide to Crafting a Winning B2B Sales Strategy
The Ultimate Guide to Crafting a Winning B2B Sales Strategy

Imagine this: Sarah, an experienced sales director at a growing B2B SaaS company, sits in front of her computer with a scowl on her face. Her team has plateaued and the board is breathing down her neck for more results. Sound familiar? In today’s fast-paced b2b sales world even the most experienced sales leaders are struggling with sustainable growth. But fear not – the answer lies in building a data-driven sales strategy that aligns with your business goals and resonates with your target market.

Table of contents:

  1. Why a sales strategy matters

  2. The B2B sales strategies types

  3. Your winning strategy: Step by step

  4. Sales strategy tools

  5. Now get started

  6. The future of B2B sales

  7. Summary: Your B2B sales roadmap

Why a sales strategy matters

Let’s take a minute to think about why a sales strategy is not just nice to have but necessary in today’s b2b world. You wouldn’t get in your car and start driving across the country without a map. You’d map out your route, plan your stops, and make sure your car is ready for the trip. A sales strategy does the same for your business – it’s your roadmap to revenue.

But what is a sales strategy? At its simplest, it’s a comprehensive data-driven plan that outlines how your sales team will find, pursue, and convert prospects into customers. Good sales strategies involve multiple approaches and methods to optimize b2b sales processes so your team can adapt to the changing world of modern markets. It’s the difference between knocking on doors and targeting the right prospects with the right message at the right time.

Think about this: According to Harvard Business Review companies with a formal sales process have 18% more revenue growth than those that don’t. That’s the power of a defined strategy.

The B2B sales strategies types

Now that we know why a sales strategy is important let’s get into the building blocks of a winning b2b sales strategy. Think of these as the ingredients in your sales recipe. One of the most important is structured and repeatable sales processes. These processes should be dynamic and adaptable to different organizations and products so each stage of the sales cycle has the right tools and strategies. Assigning responsibility for maintaining and educating the sales team on these processes is key to long-term success.

1. Inbound vs Outbound: Finding your balance

In the world of b2b sales the debate between inbound and outbound feels like choosing between chocolate and vanilla. But here’s the secret: the most successful companies don’t choose – they blend. By combining both approaches they create a sales funnel that guides prospects from awareness to purchase.

The inbound approach: Attract your ideal customer

Imagine your company as a magnet that attracts prospects who are already interested in what you offer. That’s the inbound sales. It’s about creating valuable content, optimizing for search, and engaging on social media to attract you.

Take Dropbox for example. Their referral program which gave users extra storage for inviting friends is a classic example of inbound in action. It turned its users into brand ambassadors and fueled exponential growth.

But inbound isn’t without its challenges. It takes consistent effort and patience. As the saying goes “Rome wasn’t built in a day” and neither is a strong inbound presence.

The outbound approach: Proactive prospecting

Now imagine your sales team as skilled hunters, actively seeking out high-value prospects. That’s outbound sales in a nutshell. It’s about targeted email campaigns, strategic cold calling, and personalized LinkedIn outreach.

Salesforce the CRM giant built their empire on the back of an outbound strategy. Their famous “No Software” campaign and aggressive direct outreach helped them disrupt the traditional software industry.

The challenge? Outbound can feel intrusive if not done with finesse. It’s like being the new kid at school – you need to make a great first impression quickly.

2. Value-based selling: Becoming your customer’s strategic partner

Imagine you’re not just selling a product but a solution to your customer’s biggest problems. That’s the value based on consultative selling. It’s about getting into your prospect’s world, understanding their challenges, and positioning your offering as the key to their success. Engaging with decision-makers is critical in this process as they have the authority to buy and can influence the sales outcome.

Let’s take IBM as an example. When they moved from hardware to services they didn’t just sell technology – they sold business transformation. Their sales teams became consultants helping clients reimagine their business for the digital age.

The beauty of this approach? It builds long-term relationships and positions you as a strategic partner, not just another vendor. But it requires a big investment in training your sales team to think like business consultants.

Advanced sales techniques for sales professionals: SPIN, Solution and Challenger Selling

Now let’s add some advanced techniques to your sales toolkit. These sales tactics are like different dance moves – each for a particular rhythm in the sales process.

SPIN selling: The art of strategic questioning

SPIN (Situation, Problem, Implication, Need-payoff) is all about asking the right questions in the right order. It’s like being a detective, uncovering your prospect’s needs layer by layer.

Imagine you’re selling a cloud-based project management tool. Instead of diving into features you might ask:

  • Situation: “How do you currently manage complex projects across teams?”

  • Problem: “What do you struggle with your current system?”

  • Implication: “How does that impact your project timelines and team productivity?”

  • Need-payoff: “If you could streamline your project management how would that affect your bottom line?”

Solution selling: Collaborative problem solving

Solution selling takes the consultative approach a step further. It’s about working hand in hand with your prospect to develop a tailored solution.

Think of it as being a tailor not just a clothier. You’re not just selling a suit off the rack; you’re creating a bespoke solution that fits your client perfectly.

Challenger selling: Disrupting the status quo

The Challenger approach is about bringing new ideas to your clients. It’s like being a trusted advisor who’s not afraid to challenge the norm.

Gong.io a conversation intelligence platform is an example of this approach. They don’t just sell software; they challenge sales leaders to rethink how they coach their teams and manage their pipelines based on data-driven insights.

4. Account-based selling: Treating each account as a market of one

Imagine tailoring your entire sales and marketing approach to a handful of high-value accounts. That’s account-based selling. It’s like creating a bespoke campaign for each of your dream clients.

Terminus an account-based marketing platform practices what they preach. They identify key accounts, create personalized content and outreach strategies for each, and coordinate across sales, marketing, and customer success teams.

The result? Higher conversion rates, bigger deal sizes, and stronger relationships with customers. Maintaining the satisfaction of existing customers through personalized strategies means greater profitability and efficiency. But it requires a big investment in research and personalization.

Your winning strategy: Step by step

Now that we’ve covered the basics let’s get started on your B2B sales strategy. Think of this as your sales roadmap where sales professionals play a key part in communicating key selling points and being prepared to meet customer expectations.

Step 1: Set your north star

Every great journey starts with a clear destination. In sales that destination is your revenue target. But it’s not just about picking a number out of thin air.

Let’s say you’re targeting $10M in annual recurring revenue (ARR). Break it down:

  • Enterprise Segment: $6M (60%)

  • Mid-Market Segment: $3M (30%)

  • SMB Segment: $1M (10%)

Now, think about each sales rep’s role in hitting these targets. Each sales rep should know their part of the overall goal and focus on providing valuable insights and personalized service to engage buyers.

Add in your product mix:

  • Core Platform: $7M (70%)

  • Add-on Services: $3M (30%)

And don’t forget geographic focus:

  • North America: $7M (70%)

  • Europe: $2M (20%)

  • APAC: $1M (10%)

This level of detail gives your team clear targets to aim for and allows you to resource accordingly.

Step 2: Know your ideal customer inside and out

Imagine you’re a detective, piecing together a profile of your perfect client. That’s what creating buyer personas is all about. Let’s create one:

Meet strategic Sarah:

  • Role: VP of Sales at a mid-sized SaaS company

  • Company Size: 100-500 employees

  • Key Challenges:

  • Decision Criteria:

    • ROI within 6 months

    • Integration with the existing tech stack

    • Strong customer support and training

  • Preferred Communication:

    • LinkedIn for initial outreach

    • Email for detailed information

    • Video calls for demos and discussions

By creating detailed personas like Sarah you’re giving your team a roadmap for engagement. They’ll know what pain points to address, what to highlight, and even how to approach the first conversation.

Remember the more specific and data-driven your personas are the more targeted and messaged you’ll be. Use a mix of quantitative data (firmographics and technographics) and qualitative insights (customer interviews and sales team feedback) to create rich personas.

Step 3: Map the customer journey

Imagine you’re a tour guide, leading your prospects through a journey of discovery. Your sales process is the itinerary for that journey. Let’s break it down:

  1. Awareness: The prospect becomes aware they have a problem. Your job? Be visible where they’re looking for solutions.

  2. Consideration: They’re researching options. Now’s your chance to highlight your unique value proposition.

  3. Decision: It’s crunch time. Show them why you’re the best choice with tailored proposals and case studies.

  4. Implementation: The deal is done but your job isn’t. Ensure a smooth onboarding process to set the stage for long-term success.

  5. Expansion: Look for opportunities to upsell or cross-sell other solutions that add value to your customer’s business.

Remember Sarah, our VP of Sales persona? Let’s see how this might look for her:

  • Awareness: Sarah reads a thought leadership article on LinkedIn about improving sales forecast accuracy.

  • Consideration: She downloads a whitepaper from your website comparing forecasting methodologies.

  • Decision: Your sales team provides a custom ROI analysis showing how your solution will help her team.

  • Implementation: Your customer success team gets Sarah’s team trained and seeing early results.

  • Expansion: Six months in you introduce an AI-powered coaching module to the forecasting tool.

By mapping this journey you’re not just selling a product – you’re leading your prospect through a transformation.

Step 4: Fill your sales funnel

A good sales process is great but it won’t do much good if your pipeline is empty. Let’s talk about filling that pipeline and keeping it full by getting your sales and marketing teams aligned. This is critical for brand awareness, bigger deals, and hitting overall revenue targets.

The multi-channel approach

The days of one channel being enough to sustain your sales effort are over. Today’s B2B buyers are sophisticated and expect to engage with your brand across multiple touchpoints. Here’s how to create a multi-channel approach:

  1. Content marketing: Create valuable educational content that addresses your prospect’s pain points. 63% of B2B marketers say their content marketing is successful at building brand awareness according to the Content Marketing Institute.

  2. Social selling: Use platforms like LinkedIn to build relationships and thought leadership. Sales reps who share content regularly are 45% more likely to hit quota according to LinkedIn’s research.

  3. Email marketing: Despite the rumors of its demise, email is still a B2B marketing powerhouse. Personalized targeted email campaigns can yield an ROI of 42:1 according to Litmus.

  4. Events and webinars: Whether virtual or in-person events provide a platform for direct engagement with prospects. 53% of B2B marketers consider events the most effective top-of-funnel tactic according to Statista.

  5. Paid advertising: Strategic use of pay-per-click (PPC) and display advertising can help you reach prospects actively looking for solutions like yours.

It’s all about creating a unified experience across all these channels. Your prospect should feel like they’re having one conversation with your brand no matter where they interact with you.

Intent data

Imagine if you could know exactly when a prospect was in the market for your solution. That’s the power of intent data. Analyzing online behavior patterns intent data helps you identify companies that are actively researching solutions in your space.

For example, let’s say a company has been visiting pages about sales forecasting tools on various industry websites. This means they might be in the market for a solution like yours. Armed with this information you can time your outreach for maximum impact.

Step 5: Execute, Measure, Optimize

You’ve mapped the journey, now it’s time to put your plan into action. But remember a good plan is never set in stone – it’s a living breathing entity that evolves based on real-world results.

Data-driven decision-making

In today’s digital age gut feelings and hunches no longer cut it. You need cold hard data to guide your decisions. Here’s how to make data your ally:

  1. Set clear KPIs: Identify the sales metrics that matter for your business. These might include:

    • Conversion rates at each stage of the funnel

    • Average deal size

    • Sales cycle length

    • Customer acquisition cost (CAC)

    • Customer lifetime value (CLV)

  2. Robust analytics: Invest in tools that give you real-time visibility into your sales performance. This is where Forecastio comes in, providing deep insights into your sales pipeline and team performance.

  3. Regular review sessions: Schedule weekly or bi-weekly review sessions to review performance data with Forecastio reports. Use these sessions to identify bottlenecks, celebrate wins, and brainstorm improvements.

  4. A/B testing: Continuously test different approaches – from email subject lines to sales call scripts. Small changes can add up to big gains over time.

  5. Feedback loops: Create channels for constant feedback – from your sales team, from customers, and lost prospects. This qualitative data can provide valuable insights that numbers alone might miss.

Remember the goal isn’t just to collect data but to turn that data into actionable insights that drive your strategy forward.

Sales strategy tools

Even the best strategy needs the right tools to make it happen. Let’s look at the essential tools that will supercharge your B2B sales.

1. CRM: The hub of your sales tech stack

At the center of any modern sales operation is a robust Customer Relationship Management (CRM) system. Think of it as the brain of your sales org, connecting all customer interactions and data.

HubSpot CRM for example offers a range of tools that go beyond basic contact management. You can:

  • Track all customer interactions in one place

  • Automate repetitive tasks so your team can focus on selling

  • Generate detailed reports on sales performance

  • Integrate with other tools in your tech stack for data flow

But remember a CRM is only as good as the data you put into it. Get your team to maintain data hygiene best practices so your CRM is a single source of truth.

2. Sales analytics: Data into dollars

While your CRM is a foundation, dedicated sales analytics tools take your data to the next level. This is where Forecastio comes in, providing deep actionable insights into your sales performance.

With sales analytics you can:

  • Forecast sales more accurately

  • See trends and patterns in your sales data

  • Identify areas to improve in your sales process

  • Make data-driven decisions on resource allocation

For example, you might find that deals that include a product demo stage in the first two weeks close 30% faster than those that don’t. Armed with that insight you can adjust your sales process to prioritize early demos and potentially shorten your sales cycle.

3. Sales engagement platforms: Outreach efficiency

In today’s high-volume sales environment efficiency is key. Sales engagement platforms help your team reach more prospects, more effectively. These tools typically offer:

  • Email sequence automation

  • Call logging and recording

  • Social media integration

  • Performance analytics

By automating these tasks your team can focus on what they do best – building relationships and closing deals.

4. Revenue operations: Aligning for growth

As your sales org grows it gets harder to keep everyone aligned. This is where revenue operations (RevOps) come in. RevOps platforms help align your sales, marketing, and customer success teams around a single source of truth.

With RevOps and the right tools you can:

  • Have consistent data across all customer-facing teams

  • Create a seamless customer experience from first touch to renewal

  • Identify and eliminate operational silos that hold you back

  • Optimize your entire revenue generation process

Remember these tools aren’t meant to replace human judgment but to support it. They provide insights and efficiency gains so your team can focus on the high-value activities that move the needle.

Now get started

You have your strategy and your tools. Now comes the hard part – implementation. This is where the rubber meets the road and where many otherwise good strategies fail. Let’s get your B2B sales strategy up and running.

1. Get buy-in across the organization

A sales strategy doesn’t exist in a vacuum. Its success relies on buy-in across the organization. Here’s how to get everyone on board:

  • Executive leadership: Present your strategy in terms of business outcomes. How will it drive revenue growth? Customer retention? Market share?

  • Marketing teams: Show how your sales strategy aligns with and supports marketing efforts. Discuss how you’ll work together on lead generation and nurturing. Emphasize the importance of aligning sales and marketing teams to drive overall business performance, hit revenue targets, and increase brand awareness.

  • Customer success: Explain how your strategy will set the stage for long-term customer relationships. Discuss handoff processes and feedback loops.

  • Product team: Share customer needs and pain points. Discuss how sales insights can inform product development.

2. Build a solid training program

Your strategy is only as good as your team’s ability to execute it. Invest in training that covers:

  • Product knowledge: Make sure your team knows your offerings inside out.

  • Sales methodology: Train your team on the sales techniques you’ve chosen (SPIN, Solution Selling, etc.).

  • Tool proficiency: Ensure everyone knows how to use your CRM and other sales tools.

  • Soft skills: Don’t forget the soft skills – active listening, objection handling, and negotiation.

Create a “Sales Playbook” that documents your processes, best practices, and common scenarios. This becomes a resource for new hires and seasoned reps.

3. Roll it out in phases

Trying to change everything at once is a recipe for disaster. Instead, try a phased approach:

  1. Pilot phase: Start with a small team or a specific market segment. This allows you to test and refine.

  2. Gradual rollout: Expand to larger teams or markets, incorporating lessons from the pilot phase.

  3. Full rollout: Once you’ve ironed out the wrinkles roll it out across the entire organization.

Throughout this process keep the lines of communication open. Encourage feedback and be prepared to make changes as needed.

4. Monitor, measure, and adjust

Implementation isn’t a “set it and forget it” process. It requires ongoing attention and adjustment. Schedule regular check-ins to:

  • Review key performance indicators

  • Get feedback from your sales team

  • Identify bottlenecks or pain points in the process

  • Celebrate wins and learn from losses

Remember your strategy should be a living document. Be prepared to make data-driven changes as market conditions change or new insights emerge.

The future of B2B sales

As we wrap up, let’s look ahead. The B2B sales landscape is constantly changing, driven by technology and changing buyer behavior. Here are a few to watch:

  1. AI and machine learning: From predictive analytics to AI-powered sales assistants, artificial intelligence is going to change how we approach B2B sales.

  2. Hyper-personalization: As data gets more granular and AI more intelligent, expect to see more personalized sales approaches tailored to individual buyer preferences and behaviors.

  3. Virtual and augmented reality: These technologies will change how we do product demos and sales presentations, especially in complex B2B environments.

  4. Continued rise of self-service: Even in B2B, buyers are increasingly choosing self-service for parts of the buying process. Successful strategies will need to balance this with the high-touch approach required in complex sales.

  5. Customer success: The line between sales and customer success will continue to blur, with a greater focus on long-term customer value rather than just closing the deal.

By being ahead of the curve and constantly improving your approach you’ll be set to lead in the world of B2B sales.

Summary: Your B2B sales roadmap

We’ve covered a lot in this guide from the basics of sales strategy to implementing and optimizing. Remember creating a winning B2B sales strategy isn’t a one-off – it’s an ongoing process of refinement and adjustment.

As you start this journey remember:

  1. Know your goals and ideal customer.

  2. Design a sales process that matches your customer’s journey.

  3. Use multiple channels to keep your pipeline full.

  4. Equip your team with the right tools and training.

  5. Implement and be prepared to adjust based on real-world results.

  6. Watch out for emerging trends and be ready to change your approach.

Most importantly, never forget that at the heart of every B2B sale is a human connection. While data, tools, and processes are important, never lose sight of the relationships that are the foundation of long-term business success.

Now go. Use these to your business and start your B2B sales journey. It won’t be easy but the growth, customer happiness, and competitive advantage will be worth it.

Ready to take your B2B sales to the next level? Get in touch to see how Forecastio can help you supercharge your sales. Book a demo today.

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Dmytro Chervonyi

Dmytro Chervonyi

CMO at Forecastio

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Dmytro is a seasoned marketing professional with over 10 years in the B2B and startup ecosystem. He is passionate about helping companies better plan their revenue goals, improve forecast accuracy, and proactively address performance bottlenecks or seize growth opportunities.

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